Important Facts Concerning An Insurance Claims Adjuster

By Tara Myer


An insurance claims adjuster is the professional in charge of investigating insurance claims. This task involves interviewing witnesses and claimants, checking damage to identify company liability, and consulting hospital records and reports by police. In other areas of the world, loss adjuster may be the term used to describe these people. Others who operate under this title may work on behalf of the policyholder and be of aid when it comes to claim prep.

In many cases, the adjuster works on behalf of the insurer. They might also handle property claims that involve damage to structures and buildings, or even liability claims related to personal injuries or damage to third-person property from situations such as slips and falls, automobile accidents, dog attacks, or negligent behavior that is alleged. Some professionals will handle both kinds of claims and are considered multi-line because of this.

Public adjusters are known to work exclusively for, and with, the policyholder. This ensures there to be no conflict of interest when it is time to advocate on the policyholders behalf to the insurance provider. There are also professionals who work independently. That is, they may be hired to work for self-insured clients or more than one insurance company. If they have been licensed by the state authority, these professionals represent the top of property loss knowledge in their particular field, whether vehicular, residential, marine or some other sort.

Usually the adjuster will verify that coverage is applicable via a policy, investigate liability for damages and provide compensation to the injured persons for their emotional or physical damages. They have numerous other responsibilities as well. Some common duties of these professionals: filing paperwork, negotiating with service or product providers on time and cost of repairs, researching all aspects of claims, prepping reports, protecting the interest of the provider they represent, communicating with a policyholder, responding to all filed reports in a timely manner, notifying the insurer of covered loss, and assessing damages.

People are highly encouraged to look at their local chapter that has licensed adjusters, or consult a state agency, so they can find a qualified professional to tackle their job. These individuals are expected to be licensed and in good standing to be effective. Most insurance companies only want to work with adjusters who have received a four-year degree, preferably related to business.

Furthermore, most sates require state certification in order for a person to be able to practice professional in this field. They might also require a certain amount of educational credits received each year in order for adjusters to maintain their license. This type of education is possible through online training, attending seminars and similar programs.

Professional adjusters tend to have long working hours all the time, even on weekends. Their work is mostly appointment based and revolves around the needs of their clients. Staff adjusters usually work for large companies and have an office. Independent and public adjusters are more likely to work from a home office and receive their assignments through fax, email or special websites.

An insurance claims adjuster comes in many forms. Overall, these professionals are assigned the job of assessing the different components of an insurance claim. This is done through many different process. Some work publicly, others are hired by large companies and many are independently involved.




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